Hong Kong Airlines Club Autus at Hong Kong International Airport

Hong Kong Airlines Club Autus at Hong Kong International Airport is Certified as 4-Star Airline Lounge for the facilities and staff service.

“Club Autus is a modern lounge located in the satellite terminal of HKG. Catering is excellent with an abundance of choices. Facilities are reasonable with some comfortable recliner beds, a serviced bar, some computers, small kids play corner & reasonably good shower rooms. The lounge offers a nice view but it is rather open and can get busy which can affect the ambience. Staff are helpful and proactive in assisting customers.”

» Lounge Star Ratings explained

Hong Kong Airlines Club Autus at Hong Kong International Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

Club Autus

Lounge Rating details

Club Autus

Business Class Lounge - Hong Kong

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms
Cleanliness of showers

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Standard of washrooms
Standard of shower facilities
Shower facility waiting times

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Lounge Options

Quality of in-lounge bedrooms
Games areas
Lounge cinema / TVarea

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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