Lufthansa Senator Lounge Z at Frankfurt Airport

The Lufthansa Senator Lounge Z at Frankfurt Airport is Certified as a 4-Star Airline Lounge for the standard of product facilities and staff service.

“This is one of the larger Senator lounges in Frankfurt – however, one can still find a degree of peak time crowding in the seating areas. There is a good choice of seats, and the lounge decor and styling reflects the latest LH premium business concept. Food and drinks standards are quite robust and appealing for hot and cold choices, and this has been much improved in recent times. Staff are efficient and polite, and the overall cleanliness of the lounge is delivering a high standard.”

Lufthansa Senator Lounge Z at Frankfurt Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

Senator Lounge Z Gates

Lounge Rating details

Senator Lounge Z Gates

Lounge Location

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms
Cleanliness of showers

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Work stations
Standard of washrooms
Standard of shower facilities
Shower facility waiting times
Secure left luggage area

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Disclaimer

The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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