Plaza Premium Lounge at North Terminal Gatwick Airport

The Plaza Premium International Lounge at North Terminal London Gatwick Airport is Certified as 4-Star Airline Lounge for the lounge facilities and staff service.

“The North Terminal lounge offers outstanding views of the airfield, and as the ex-Virgin Atlantic Clubhouse the interior standards remains quite good, although showing age in certain areas. The range of seating choices is quite fine for leisure travellers but there is limited practical work areas – mainly because not much of the product has charging sockets. F&B is of the usual Plaza Premium standard, and is likely to meet customer expectation. Staff can be quite pleasant but it depends on the guest numbers.”

» Lounge Star Ratings explained

Plaza Premium Lounge at North Terminal Gatwick Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

Plaza Premium Lounge Gatwick

Lounge Rating details

Plaza Premium Lounge, Gatwick Airport

Frequent Flyer Lounge - Pay-per-use Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Value for money

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Private seat pods
Private work stations
Standard of washrooms

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks


WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality


The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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