Plaza Premium Lounge at Terminal 1 Singapore Changi Airport

Plaza Premium Lounge airside at Terminal 1, Singapore Changi Airport is Certified as 4-Star Airline Lounge for the lounge facilities and staff service.

“This is a busy lounge in Terminal 1 that attracts many cardholders and airline clients, but in general, the capacity is fine at most times. Food and drink standards are commensurate with other third-party operated facilities at Changi. There is a good range of seat choices to suit the needs of business and leisure passengers, and interior standards are reasonably well maintained. Staff are business-friendly, but helpful when assistance is needed. Lounge cleanliness is at a good quality level.”

» Lounge Star Ratings explained

Plaza Premium Lounge at Terminal 1 Singapore Changi Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

Plaza Premium Lounge - T1, Airside

Lounge Rating details

Plaza Premium

Pay-per-use Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Value for money

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms
Cleanliness of showers

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Private seat pods
Private work stations
Standard of washrooms
Standard of shower facilities
Shower facility waiting times

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Lounge Options

Rest Suites
In-lounge spa options

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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