SkyTeam 4-Star Lounge at Dubai International Airport

The SkyTeam Lounge at Dubai International Airport is Certified as a 4-Star Airline Lounge for the product facilities and staff service.

“This is a good property for SkyTeam set over a large floor space which means there is plenty of room for guests at most times. There is functional workspace and fair zonation of other seating choices to give privacy. Food standards are quite strong and there is an adequate choice here, and there is also a reasonable bar selection. Shower and toilet facilities are well maintained. Staff are multi-national and deliver a good service.”

» Lounge Star Ratings explained

SkyTeam 4-Star Lounge at Dubai International Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

SkyTeam Lounge

Lounge Rating details

SkyTeam Lounge

Lounge Location

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms
Cleanliness of showers

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Private work stations
Standard of washrooms
Standard of shower facilities
Shower facility waiting times

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

Sign up for updates with the Skytrax Newsletter