Turkish Airlines Business Class lounge at Istanbul Airport

Turkish Airlines Business Class lounge at Istanbul Airport is Certified as a 5-Star Airline Lounge for the standard of product facilities and staff service.

“This Business Class lounge at the new Istanbul Airport was opened in April 2019, and is fabulous new facility that has built upon previous high standards at Ataturk Airport. A large lounge, it is divided into many different seat, dining and relaxation areas, with a nice variation of seating types. The food and beverages by Do&Co are the stand-out of the lounge and some of the world’s finest for an airline lounge. Relaxation options include rest areas, in-lounge bedrooms, games and cinema facilities. Staff service inside the lounge is good, but reception service can be weaker at peak periods.”

Turkish Airlines Business Class lounge at Istanbul Airport
skytrax 5 star lounge logo

Certified Lounge Rating

Lounge Information

Business Class lounge

Lounge Rating details

Business Class lounge

Business Class Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms
Cleanliness of showers

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Private seat pods
Private work stations
Standard of washrooms
Standard of shower facilities
Shower facility waiting times
Secure left luggage area

Food and Beverages

Selection of dining options
Fresh cooking stations
Presentation of self-serve buffet areas
Choice of cold buffets
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks


WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Lounge Options

Quality of in-lounge bedrooms
Games options / areas
Lounge cinema area


The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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