IGA Lounge at Istanbul Airport

The IGA Lounge at Istanbul Airport is Certified as 4-Star Airline Lounge for the lounge facilities and staff service.

“A large and spacious lounge with a variety of seating options including recliner chairs, all with reasonable access to power options and privacy. A comprehensive range of facilities that includes an excellent business centre, high standard children’s area, a large multi TV area, In-House duty-free shop, complimentary 10 mins back massage and a pool table next to a serviced bar. Catering is reasonable in options and delivers good quality. Staff could be friendlier, especially at the reception. It has the potential with some change to meet a 5-Star lounge rating.”

» Lounge Star Ratings explained

IGA Lounge at Istanbul Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

IGA Lounge

Lounge Rating details

IGA Lounge

Business Class Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms
Cleanliness of showers

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Private seat pods
Private work stations
Standard of washrooms
Standard of shower facilities
Shower facility waiting times
Secure left luggage area

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Lounge Options

Quality of in-lounge bedrooms
Complimentary spa options
Games areas
Lounge / TV cinema area

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

Sign up for updates with the Skytrax Newsletter