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Vietnam Airlines Domestic Lotus Lounge at Hanoi Noi Bai Airport

Vietnam Airlines Domestic Lotus Lounge at Hanoi Noi Bai International Airport is Certified as 4-Star Airline Lounge for the lounge facilities and staff service.

“This domestic Lotus Lounge is a spacious and larger lounge at this airport. Staff offer a friendly welcome but service efficiency is lacking. The decor is pleasant with a wooden design to furnishings. It is mostly clean but some carpets are badly stained. Catering is disappointing with limited and rather simple food and drink options. Seating is basic with poor power socket accessibility. There are some comfortable recline chairs available.”

Vietnam Airlines Domestic Lotus Lounge at Hanoi Noi Bai Airport

Certified Lounge Rating

Lounge Information

Domestic Lotus Lounge

Related to Vietnam Airlines Lounge Rating

Airline

Vietnam Airlines

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Lounge Rating details

Domestic Lotus Lounge

Business Class Lounge - Hanoi

Location of lounge in terminal

Signage to lounge

Ease of locating lounge

Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding

Quiet area availability

Boarding call system

Daylight and outside views

Ambience and exclusivity

Décor and lighting

Temperatures in lounge

Cleanliness of food area

Cleanliness of seating

Cleanliness of washrooms

Cleanliness of showers

Seating and Comfort

Choice of seat types

Availability of seats

Comfort of seating

Seat privacy standards

Recliner seats / quiet area

Work stations

Standard of washrooms

Standard of shower facilities

Shower facility waiting times

Secure left luggage area

Food and Beverages

Presentation of self-serve buffet

Choice of cold buffet

Choice of hot dishes

Quality of food served

Choice of wines and beverages

Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in

WiFi : speed and reliability

Computer / internet terminals

Access to power / charging points

Staff Service

Quality of welcome supplied

Explanation of lounge facilities

Boarding call options

Attitude towards customers

Friendliness of service

Efficiency and problem solving skills

Language skills

Total service hospitality

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

Related to Vietnam Airlines Lounge Rating

Airline

Vietnam Airlines

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