Vietnam Airlines Domestic Lotus Lounge at Tan Son Nhat Airport

Vietnam Airlines Domestic Lotus Lounge at Tan Son Nhat Airport (Ho Chi Minh City) is Certified as 3-Star Airline Lounge for the lounge facilities and staff service.

“This is a busy domestic lounge for Vietnam Airlines that offers reasonable space and quantity of seating. Very clean and large windows provide good natural light, but the temperature in the lounge can get rather hot. Nicely presented buffet spread of food items for a domestic lounge. Facilities are limited with no showers, but includes a business centre with computers and an area with massage chairs. Staff are very welcoming.”

Vietnam Airlines Domestic Lotus Lounge at Tan Son Nhat Airport
skytrax 3 star lounge logo

Certified Lounge Rating

Lounge Information

Domestic Lotus Lounge

Lounge Rating details

Domestic Lotus Lounge

Business Class Lounge - Tan Son Nhat Airport

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Work stations
Standard of washrooms
Secure left luggage area

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks


WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality


The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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