Air Astana is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“Air Astana meets a 4-Star quality rating across all cabin travel classes. Staff service standards are good, as well as consistent adherence to safety policies. The dual-hub model is weaker for flights originating from Almaty airport. Cabin ambience and onboard product are well rated.”
» Explaining the Star Rating Levels
Air Astana Rating Summary
Air Astana Rating Analysis
The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.