Cayman Airways is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“Cayman Airways has old Boeing 737-300s and the onboard product is dated and cabin presentation is poor. While the airline has Boeing 737MAX aircraft these are currently grounded and have not been evaluated. Food standards are inconsistent and the complimentary F&B in Economy Class can be poor. Soft drinks and signature rum punch are free, all other alcohol in Economy Class is for purchase only. Staff are friendly but often absent and avoiding customers outside the main service times.”