CSA Czech Airlines
CSA Czech Airlines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“Czech Airlines has reduced product standards in recent years, and service standards have also dropped in the last 10 years. For short haul economy it offers a fairly standard European product type, and business class is satisfactory. There is always the risk the flight is operated by low-cost carrier Smartwings and customers need to check their bookings.”