French Bee

French Bee is Certified as a 3-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.

“French Bee is an LCC operating modern aircraft on a small long-haul network. Premium Class is a good Premium Economy standard. Economy Class seating is high-density and narrow and this is a negative factor. IFE is available, content is not extensive but adequate. In Economy Class, all F&B must be purchased. Most hot meals must be pre-ordered, but there is a reasonable buy-on-board selection. Staff conduct basic service quite well but are not overly present at other times.”

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French Bee
skytrax 3 star low-cost airline logo

French Bee Rating Summary

Long haul

Premium Class
Economy Class

French Bee Rating Analysis

Premium Class

Airport Services - Paris Orly

Priority check-in options
Check-in service options
Check-in staff service
Priority boarding standards
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Comfort items : blanket, pillow
Cabin and seat cleanliness
Washroom cleanliness
Amenity kit and washroom amenities
Inflight Entertainment
Seat power facilities
WiFi service
Quality of meals
Quantity of food
Selection of beverages

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff
Economy Class

Airport Services - Paris Orly

Check-in service options
Check-in staff service
Boarding efficiency (standard)
Boarding efficiency (Priority)
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Comfort items : cost of blanket, pillow
Cabin and seat cleanliness
Washroom cleanliness
Inflight Entertainment
Seat power facilities
WiFi service
Selection of buy onboard F&B
Quality of buy onboard F&B
Prices of buy onboard F&B
Selection of pre-order F&B
Quality of pre-order F&B
Prices of pre-order F&B
Complimentary beverages

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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