Loong Air
Loong Air is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“Loong Air is primarily a domestic airline with a few regional, international routes. Product standards are fair for their Super Economy class, which is basically extra legroom and enhanced airport service. Economy class is typical Chinese domestic level, and whilst cabin staff service is functional, it lacks in service quality or hospitality, and language skills are poor.”
Loong Air Rating Summary
Loong Air Rating Analysis
Disclaimer
The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.