LOT Polish Airlines COVID-19 Airline Safety Rating

LOT Polish Airlines is certified as a 3-Star COVID-19 Airline based on the safety measures and improved hygiene processes introduced by LOT Polish Airlines to help reduce the spread of Coronavirus.

The COVID-19 Airline Safety Rating evaluates LOT Polish Airlines cleaning and disinfection procedures and consistency across airport facilities and inside the aircraft cabin, social distancing policies and control, face mask usage, sanitiser availability, standard and use of PPE by airport and cabin staff, and other hygiene improvement systems being used.

» COVID-19 Airline Safety Rating explained

» LOT Polish Airlines COVID-19 safety policies

LOT Polish Airlines COVID-19 Airline Safety Rating

helping you to travel safely

LOT Polish Airlines

3-Star COVID-19 Airline Safety Rating

TRAVEL SAFELY by Skytrax

» Safe air travel for passengers during COVID-19

LOT Polish Airlines COVID-19 Safety Ratings

At the Airport

Check-in: Warsaw Airport

Counter protective screens
Correct use of PPE by staff
Hand sanitiser visibility & availability
Signage about COVID-19 requirements
Queues: social distancing marking
Queues: control of social distancing

Boarding: Warsaw Airport

Hand sanitiser visibility & availability at boarding gates
Info signage for COVID-19 requirements
Counter protective screens
Correct use of PPE by staff
Boarding policy applied
Social distancing PA information
Social distancing marking
Control of social distancing
Lounges

Lounge cleanliness & COVID-19 procedures

LOT Polish Airlines Lounges at Warsaw Airport were closed and could not be evaluated
Onboard the flight

Face mask & Sanitiser

Hand sanitiser provided upon boarding / at seat
Seat / table sanitiser provided upon boarding / at seat
Face mask policy clearly stated over cabin PA
Availability of spare / replacement face masks
Service policy / system for disposal of used face masks

Cleanliness in the Cabin

» Ratings based on ATP Testing
Cleanliness: seat back / base / armrest
Cleanliness: seatbelt & buckle
Cleanliness: seat pocket & safety card
Cleanliness: tray table / latch
Cleanliness: PTV screen
Cleanliness: PTV remote
Cleanliness: window

Toilets

» Ratings based on ATP Testing
PA Instructions about toilet usage / queuing
Hand sanitiser availability
Cleanliness: toilet door internal handle / lock
Cleanliness: washbasin & counter
Cleanliness: waste disposal

Cabin Staff

Standard of staff PPE
Staff PPE usage / compliance
Giving clear PA information for COVID-19 instructions
Control of customer PPE usage / compliance
Control of customer social distancing
Efficiency handling customer noncompliance with PPE / distancing
Maintaining orderly & distanced deplaning
Arrivals / Transfer

Arrivals: Warsaw Airport

Hand sanitiser visibility & availability at arrivals / airbridge exit
Information signage for COVID-19 requirements
Staff PPE usage / compliance
Bus arrivals: cleanliness of buses
Bus arrivals: air-conditioning standards of buses
Bus arrivals: restricting customer numbers per bus
Bus arrivals: social distancing policies adhered to
Baggage reclaim: hand sanitiser visibility & availability
Baggage reclaim: social distancing marking
Baggage reclaim: control of social distancing
Baggage reclaim: baggage trolley cleanliness

Transfer Counters: Warsaw Airport

Counter protective screens
Correct use of PPE by staff
Hand sanitiser visibility & availability
Social distancing marking
Control of social distancing
Website

Website

Visibility of COVID-19 information on home page
Standard of COVID-19 Travel information

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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