Porter Airlines is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“Porter Airlines provides turboprop flights out of Toronto Billy Bishop Airport which is small, manageable and efficient. Onboard comfort standards are good and aircraft are clean and well maintained. The standard seat pitch is 32″ and Premium seats have 34″ pitch. Porter provides a free bar service which includes beer and wine, and a small snack. Staff service is above average for friendliness and service attention.”