Qingdao Airlines 青岛航空 is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“One of the newer Chinese domestic airlines, Qingdao Airlines has a few international routes. Onboard product standards are fair for Business and Economy but fall below the likes of China Southern or Hainan Airlines. Cabin staff service is functional but is lacking service finesse and customer interaction. Airport service in the base of Qingdao needs improvement.”