Solaseed Air

Solaseed Air is Certified as a 4-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.

“A low-cost airline that delivers close to full-service standards on domestic routes in Japan. Cabin seating is nearly 32-inches, which is generous for an LCC. Free hot/cold soft beverages are provided, the selection and standard of buy on board is also good. Cabin staff service is efficient, and while staff are friendly, the language skills need to be improved..”

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Solaseed Air
skytrax 4 star low-cost airline logo

Solaseed Air Rating Summary

Short haul

Economy Class

Solaseed Air Rating Analysis

Economy Class

Airport Services - Tokyo Haneda

Check-in service options
Check-in staff service
Boarding efficiency
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Comfort items : blanket, pillow
Cabin and seat cleanliness
Washroom cleanliness
Seat power facilities
Selection of buy onboard F&B
Quality of buy onboard F&B
Prices of buy onboard F&B
Complimentary beverages

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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