Transavia France has been Certified as a 4-Star Low-Cost Airline in 2023 for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.
“Paris Orly check-in standards are generally very good and well managed by ground staff offering a full-service experience. The cabin staff service meets the typical customer expectation for the degree and style of contact given, and the buy onboard food and beverage services are provided well. Flight boarding procedures work well for priority service, but main boarding can be slow at times.”