Transavia France

Transavia France has been Certified as a 4-Star Low-Cost Airline in 2023 for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating covers cabin and ground staff.

“Paris Orly check-in standards are generally very good and well managed by ground staff offering a full-service experience. The cabin staff service meets the typical customer expectation for the degree and style of contact given, and the buy onboard food and beverage services are provided well. Flight boarding procedures work well for priority service, but main boarding can be slow at times.”

Transavia France
skytrax 4 star low-cost airline logo

Transavia France Rating Summary

Short haul

Economy Class

Transavia France Rating Analysis

Economy Class

Airport Services - Paris Orly

Check-in service options
Check-in staff service
Boarding efficiency (standard)
Boarding efficiency (priority)
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Cabin and seat cleanliness
Washroom cleanliness
Selection of buy onboard F&B
Quality of buy onboard F&B
Prices of buy onboard F&B

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff

Disclaimer

The Airline Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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