Vistara is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“Just 5 years old, Vistara is now the leading airline in India for product and service quality. In 2020, Vistara took delivery of its first Boeing 787 (not yet evaluated by Skytrax). The product and amentieis on current narrowbody operations are well-rated, and cabin staff service a particular strength. This airline has the potential to achieve a future 5-Star Airline rating.”