Vistara is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“Just 5 years old, Vistara is now the leading airline in India for both product and service quality. In 2020 Vistara took delivery of its first Boeing 787 (not yet evaluated by Skytrax). The product facilities and cabin staff on present narrowbody operations is well rated, and cabin staff service a particular strength. This airline has potential to achieve a future 5-Star Airline rating.”