Vistara

Vistara was launched as an Indian domestic airline that launched in January 2015. It operated as a full-service airline that ceased operations on November 11, 2024, and it has been merged into Air India

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Vistara

Vistara Rating Summary

Short haul

First Class

Business Class

Premium Economy

Economy Class

Related to Vistara Ranking

Airline

Singapore Airlines

Asia

Airport

Delhi Indira Gandhi International Airport

Asia

Airline

Air India

Asia

Vistara Rating Analysis

Business Class

Airport Services - Delhi

Premium check-in facilities

Check-in staff service

Priority boarding service

Staff assistance on arrival

Transfer service assistance

Arrival lounge facilities

Priority baggage service

Business Class Lounge - Plaza Premium Domestic

Ambience and exclusivity

Seat availability and comfort

Standard of washrooms

Standard of shower facilities

Cleanliness of lounge areas

A la carte dining option

Choice of hot and cold food

Quality of food served

Choice of wines and beverages (alcohol charged)

WiFi service

Access to power / charging points

Friendliness of staff service

Staff service efficiency

Staff Language skills

Total staff service hospitality

Onboard Product - Short haul

Seat comfort

Cabin safety information / video

Comfort items : pillow, blanket

Cabin and seat cleanliness

Washroom cleanliness

Inflight Entertainment : App streaming

WiFi service

Quality of meals served

Selection of wines & beverages

Magazines and newspapers

Cabin Staff Service - Short haul

Attention to cabin safety

Service skills and proficiency

Speed and timing of services

Enthusiasm and friendliness

Service hospitality

Interaction with customers

Language skills

Responding to customer requests

Quality consistency among staff

Premium Economy

Airport Services - Delhi

Priority check-in facilities

Check-in staff service

Priority boarding options

Boarding efficiency

Staff assistance on arrival

Transfer service assistance

Baggage delivery times

Onboard Product - Short haul

Seat comfort

Cabin safety information / video

Comfort items : pillow, blanket

Cabin and seat cleanliness

Washroom cleanliness

Inflight Entertainment : App streaming

Quality of meals served

Quantity of food served

Selection of wines & beverages

Magazines and newspapers

Cabin Staff Service - Short haul

Attention to cabin safety

Service skills and proficiency

Speed and timing of services

Enthusiasm and friendliness

Service hospitality

Interaction with customers

Language skills

Responding to customer requests

Quality consistency among staff

Economy Class

Airport Services - Delhi

Check-in facilities

Check-in staff service

Boarding efficiency

Staff assistance on arrival

Transfer service assistance

Baggage delivery times

Onboard Product - Short haul

Seat comfort

Cabin safety information / video

Cabin and seat cleanliness

Washroom cleanliness

Inflight Entertainment : App streaming

WiFi service

Complimentary meals / snacks

Complimentary beverages

Buy onboard F&B selection - Economy Lite

Buy onboard F&B prices - Economy Lite

Cabin Staff Service - Short haul

Attention to cabin safety

Service skills and proficiency

Speed and timing of services

Enthusiasm and friendliness

Service hospitality

Interaction with customers

Language skills

Responding to customer requests

Quality consistency among staff

Disclaimer

The Airline Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

Related to Vistara Ranking

Airline

Singapore Airlines

Asia

Airport

Delhi Indira Gandhi International Airport

Asia

Airline

Air India

Asia

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