Chubu Centrair International Airport

Chubu Centrair International Airport is Certified as a 5-Star Airport for facilities, comfort and cleanliness, shopping, food & beverages and staff service.

“Celebrating its 15th anniversary in 2020, Centrair is a top-rated 5-Star airport for convenience, facilities and the standards of staff service. The recently opened Aichi International Exhibition Center is adjacent to the airport, and there is a good choice of on-site airport hotels. A low-cost terminal (Terminal 2) was opened next to the Flight of Dreams visitor centre which offers a fabulous airport entertainment facility, with some very nice dining choices.”

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Chubu Centrair International Airport
skytrax 5 star regional airport logo

Chubu Centrair Airport Rating Summary

Terminal 1 International / Domestic
Terminal 2 (LCC)

Chubu Centrair Airport Rating Analysis

T1 International / Domestic

Ground Transportation

Public Transport options
Distance to public transport
Airport taxi service
Car Rental

Security Screening

Screening guide signage
Waiting times
Service efficiency
Staff attitude and courtesy
Staff language skills

Immigration Service

Waiting times - arrivals
Waiting times - departures
Staff attitude and courtesy
Staff language skills

Wayfinding & Signage

Ease of wayfinding - arrivals
Ease of wayfinding - transfer
Ease of wayfinding - departures
Clarity of signs & symbols
Signage language choices
FIDS : positioning in terminal
FIDS : clarity of display
Terminal maps
Airport App navigation
Airport "help" staff
Info / Help counter service

Arrival

Walking distances
Availability of toilets
Baggage hall facilities
Baggage delivery times
Baggage carts
Meet and greet facilities

Departure

Signage to check-in
Congestion around check-in
Queuing systems
Seating near check-in
Signage to security / departures

Transfer

Walking distances
Signage to transfer areas
Transfer security screening
Ease of transfer process

Terminal Comfort

Congestion around terminal
Air temperature
Décor and condition
Seat availability
Seat types and comfort
Access to power / charging points
Cleanliness of seats
Cleanliness of washrooms
Cleanliness of public areas
PRM washrooms
Baby changing rooms

Terminal Facilities

Clarity of airport PA's
PA language translations
ATM availability
WiFi : ease of log-in
WiFi : free time allowance
WiFi service speeds / Mbps
Children's Play area
Flight of Dreams centre
Quiet / relaxation areas
Four Points by Sheraton Hotel
Viewing/Observation deck
Bath house
Vending machines

Shopping Facilities

Selection of shops : landside
Selection of shops : airside
Choice of mid-price shops
Choice of luxury brands
Staff service in shops

Food & Beverage

Food and beverage choice : landside
Fast food choice : landside
International brands : landside
Food and beverage choice : airside
Fast food choice : airside
International brands : airside
Food and beverage : cleanliness
Food and beverage : prices
Food and beverage : staff service
Terminal 2

Ground Transportation

Public Transport options
Distance to public transport
Airport taxi service
Car Rental

Security Screening

Screening guide signage
Waiting times
Service efficiency
Staff attitude and courtesy
Staff language skills

Immigration Service

Waiting times - arrivals
Waiting times - departures
Staff attitude and courtesy
Staff language skills

Wayfinding & Signage

Ease of wayfinding - arrivals
Ease of wayfinding - departures
Clarity of signs & symbols
Signage language choices
FIDS : positioning in terminal
FIDS : clarity of display
Airport "help" staff
Info / Help counter service

Arrival

Walking distances
Availability of toilets
Baggage hall facilities
Baggage delivery times
Baggage carts
Meet and greet facilities

Departure

Signage to check-in
Congestion around check-in
Queuing systems
Seating near check-in
Signage to security / departures

Terminal Comfort

Congestion around terminal
Air temperature
Décor and condition
Seat availability
Seat types and comfort
Access to power / charging points
Cleanliness of seats
Cleanliness of washrooms
Cleanliness of public areas
PRM washrooms
Baby changing rooms

Terminal Facilities

Clarity of airport PA's
PA language translations
ATM availability
WiFi : ease of log-in
WiFi : free time allowance
Childrens Play area
Vending machines

Shopping Facilities

Selection of shops : landside
Selection of shops : airside
Choice of mid-price shops
Staff service in shops

Food & Beverage

Food and beverage choice : landside (Flight of Dreams)
Fast food choice : landside (Flight of Dreams)
International brands : landside (Flight of Dreams)
Food and beverage choice : airside
Fast food options : airside
International brands : airside
Food and beverage : cleanliness
Food and beverage : prices
Food and beverage : staff service

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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