Osaka International Itami Airport

Osaka International Itami Airport is certified as a 4-Star Regional Airport for facilities, comfort, cleanliness, shopping, food & beverages and staff service.

“Osaka Itami is a domestic airport. The airport has excellent transportation links and operates efficiently. There is a broad range of dining choices – however, all but one is in the landside check-in and arrival space. The gate areas are functional and suited to domestic standards, and other facilities include a popular observation deck.”

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Osaka International Itami Airport

Osaka Itami Airport Rating Summary

Osaka Itami Airport

Related to Osaka Itami Airport Ranking

Airline

Japan Airlines

Asia

Airline

ANA All Nippon Airways

Asia

Airport

Kansai International Airport

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Osaka Itami Airport Rating Analysis

Osaka Itami Airport

Ground Transportation

Public Transport options

Distance to public transport

Airport taxi service

Car Rental

Security Screening

Screening guide signage

Waiting times

Service efficiency

Staff attitude and courtesy

Staff language skills

FastTrack security

Wayfinding & Signage

Ease of wayfinding - arrivals

Ease of wayfinding - departures

Clarity of signs & symbols

Signage language choices

FIDS : positioning in terminal

FIDS : clarity of display

Terminal maps

Airport "help" staff

Info / Help counter service

Arrival

Walking distances

Availability of toilets

Baggage hall facilities

Baggage delivery times

Baggage carts

Meet and greet facilities

Departure

Signage to check-in

Congestion around check-in

Queuing systems

Seating near check-in

Premium check-in facility

Signage to security / departures

Terminal Comfort

Congestion around terminal

Air temperature

Décor and condition

Seat availability

Seat types and comfort

Access to power / charging points

Cleanliness of seats

Cleanliness of washrooms

Cleanliness of public areas

PRM washrooms

Baby changing rooms

Terminal Facilities

Clarity of airport PA's

PA language translations

ATM availability

WiFi : ease of log-in

WiFi : free time allowance

Children's Play area

Quiet / relaxation areas

Osaka Air Terminal Hotel

Other leisure facilities

Vending machines

Shopping Facilities

Selection of shops : landside

Selection of shops : airside

Choice of mid-price shops

Choice of luxury brands

Staff service in shops

Food & Beverage

Food and beverage choice : landside

Fast food choice : landside

International brands : landside

Food and beverage choice : airside

Fast food choice : airside

International brands : airside

Food and beverage : cleanliness

Food and beverage : prices

Food and beverage : staff service

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

Related to Osaka Itami Airport Ranking

Airline

Japan Airlines

Asia

Airline

ANA All Nippon Airways

Asia

Airport

Kansai International Airport

Asia

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