Istanbul Sabiha Gokcen Airport 3-Star COVID-19 Safety Rating

Istanbul Sabiha Gokcen Airport is certified with the 3-Star COVID-19 Airport Safety Rating for the standard of safety measures and improved hygiene processes introduced to help reduce the spread of Coronavirus.

Skytrax COVID-19 Airport Safety Rating is the world’s only assessment and certification of airport health and safety measures during the coronavirus pandemic that is based on professional and scientific investigation of the actual standards being provided at the airport.  The COVID-19 Airport Rating includes cleaning and disinfection procedures and consistency, social distancing policies and control, face mask usage, sanitiser availability, standard and use of PPE by staff in the airport, and other hygiene improvement systems.

Istanbul Sabiha Gokcen Airport 3-Star COVID-19 Safety Rating

COVID-19 Safety Certification

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COVID-19 Rating Analysis

COVID-19 Safety Rating

COVID-19 Procedures

COVID-19 information signage
Terminal access rules enforced
COVID testing facilities
Temperature checks
Customer face masks required
Face mask usage enforced
PPE vending availability
Hand sanitiser availability
Hand sanitiser prominence & utility
Social distancing markings & signage
Social distancing enforcement
Social distancing seat markings
Enhanced terminal airflow & filtering
Public areas cleanliness & monitoring
Washrooms cleanliness & monitoring
F&B areas cleanliness & monitoring
Security processing - hygiene policies
Security processing - staff PPE compliance
Immigration processing - staff PPE compliance
Other airport staff - PPE compliance
Shop/F&B capacity monitoring

ATP Testing used in COVID-19 Rating

» Cleanliness ratings incorporate on-site ATP Test results
View Summary

COVID-19 Procedures

Istanbul Sabiha Gokcen Airport access is strictly enforced to ensure this is for customers only, and this also applies temperature checks. However, the ticketing checks being used cause crowding. There is a further pinch point at the terminal entrance security screening where there is limited social distancing potential. Information for COVID-19 policies is provided across the airport, but aside from issues with the size, prominence, and quality of the displays, and there is also a broad range of styles used between the airport operator, dining, and retail outlets which creates a confusing message for customers. Hand sanitisers are quite frequently provided, but the unit appearance does not stand out, and these are of a basic design. Social distancing is not enforced robustly enough, and the volume of customers at peak times means there are several points at check-in, security checks, boarding, and in the gate areas where there is not enough space between passengers. Cleanliness standards vary for essential items such as litter clearance and washroom presentation, and ATP testing suggests that the thoroughness of sanitisation can be improved and deliver a more consistent standard. The monitoring of food courts seems particularly weak and haphazard.

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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