Leeds Bradford Airport

Leeds Bradford Airport is Certified with the 3-Star Regional Airport Rating for facilities, comfort, cleanliness, shopping, food & beverages, staff service and security / immigration.

“Leeds Bradford Airport is mainly served by LCC Jet2 with a large network of leisure destinations, and the terminal services and facilities reflect this. F&B choices are UK high street brands, and the retail offer is mainstream tax-free items and travel essentials. Terminal cleanliness and presentation are below average, and seat comfort and space is also limited. Terminal direct drop-off for private vehicles is subject to an expensive £3 charge. There is a 1-hour free parking facility a 3 to 4-minute walk from the airport building. Staff service is weak for security and immigration processing standards, and waiting times can extensive in relation to the number of customers.”

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Leeds Bradford Airport
skytrax 3 star regional airport logo

Leeds Bradford Airport Rating Summary

Leeds Bradford Airport

Leeds Bradford Airport Rating Analysis

Leeds Bradford Airport

Ground Transportation

Public Transport options
Distance to public transport
Airport taxi service
Car Rental

Security Screening

Screening guide signage
Waiting times
Service efficiency
Staff attitude and courtesy
Staff language skills
FastTrack security

Immigration Service

Waiting times - arrivals
Staff attitude and courtesy
Staff language skills
FastTrack immigration

Wayfinding & Signage

Ease of wayfinding - arrivals
Ease of wayfinding - departures
Clarity of signs & symbols
Signage language choices
FIDS : positioning in terminal
FIDS : clarity of display
Terminal maps
Airport "help" staff
Info / Help counter service


Walking distances
Availability of toilets
Baggage hall facilities
Baggage delivery times
Baggage carts
Meet and greet facilities


Signage to check-in
Congestion around check-in
Queuing systems
Seating near check-in
Signage to security / departures

Terminal Comfort

Congestion around terminal
Air temperature
Décor and condition
Seat availability
Seat types and comfort
Access to power / charging points
Cleanliness of seats
Cleanliness of washrooms
Cleanliness of public areas
PRM washrooms
Baby changing rooms

Terminal Facilities

Clarity of airport PA's
PA language translations
ATM availability
WiFi : ease of log-in
WiFi : free time allowance
Children's Play area
Quiet / relaxation areas
Other leisure facilities
Vending machines

Shopping Facilities

Selection of shops : landside
Selection of shops : airside
Choice of mid-price shops
Choice of luxury brands
Staff service in shops

Food & Beverage

Food and beverage choice : landside
Fast food choice : landside
International brands : landside
Food and beverage choice : airside
Fast food choice : airside
International brands : airside
Food and beverage : cleanliness
Food and beverage : prices
Food and beverage : staff service


The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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