Marseille Provence Airport

Marseille Provence Airport is certified as a 3-Star Regional Airport for facilities, comfort, cleanliness, shopping, food & beverages, staff service and security / immigration.

“A compact, regional airport, the facilities at Terminal 1 has been improved in recent years. The low-cost terminal (T2) is a short walking distance from T1 and is a functional, brightly decorated facility. The amenities at T2 are limited and not as good as some airport low-cost terminals.”

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Marseille Provence Airport
skytrax 3 star regional airport logo

Marseille Airport Rating Summary

Terminal 1
Terminal 2

Marseille Airport Rating Analysis

Marseille Provence Airport

Ground Transportation

Public Transport options
Distance to public transport
Airport taxi service
Car Rental

Security Screening

Screening guide signage
Waiting times
Service efficiency
Staff attitude and courtesy
Staff language skills

Immigration Service

Waiting times - arrivals
Waiting times - departures
Staff attitude and courtesy
Staff language skills

Wayfinding & Signage

Ease of wayfinding - arrivals
Ease of wayfinding - departures
Clarity of signs & symbols
Signage language choices
FIDS : positioning in terminal
FIDS : clarity of display
Terminal maps
Airport "help" staff
Info / Help counter service


Walking distances
Availability of toilets
Baggage hall facilities
Baggage delivery times
Baggage carts
Meet and greet facilities


Signage to check-in
Congestion around check-in
Queuing systems
Seating near check-in
Premium check-in facility
Signage to security / departures

Terminal Comfort

Congestion around terminal
Air temperature
Décor and condition
Seat availability
Seat types and comfort
Access to power / charging points
Cleanliness of seats
Cleanliness of washrooms
Cleanliness of public areas
PRM washrooms
Baby changing rooms

Terminal Facilities

Clarity of airport PA's
PA language translations
ATM availability
WiFi : ease of log-in
WiFi : free time allowance
Internet kiosk facilities
Children's Play area
Quiet / relaxation areas
Other leisure facilities
Vending machines

Shopping Facilities

Selection of shops : landside T1
Selection of shops : landside T2
Selection of shops : airside T1
Selection of shops : airside T2
Choice of mid-price shops
Choice of luxury brands
Staff service in shops

Food & Beverage

Food and beverage choice : landside T1
Food and beverage choice : landside T2
Fast food choice : landside T1
Fast food choice : landside T2
International brands : landside T1
International brands : landside T2
Food and beverage choice : airside T1
Food and beverage choice : airside T2
Fast food choice : airside T1
Fast food choice : airside T2
International brands : airside T1
International brands : airside T2
Food and beverage : cleanliness
Food and beverage : prices
Food and beverage : staff service


The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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