Palermo Airport is certified as a 3-Star Regional Airport for facilities, comfort, cleanliness, shopping, food & beverages, staff service and security / immigration.
“A small regional airport, the food & beverage choices are evenly split between landside and airside, and these mainly offer quite expensive Italian cuisine. Shopping is limited and prices can be high. Comfort is quite weak for seat choices and capacity, and cleanliness is inconsistent in the waiting areas and washrooms. Customer service is quite poor for an airport mainly serving tourists, and language skills among staff are inconsistent.”
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Palermo Airport Rating Summary
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Palermo Airport Rating Analysis
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