Terminal A Newark Liberty Airport

Terminal A, Newark Liberty International Airport is Certified as a 5-Star Airport Terminal for the quality of facilities, terminal comfort and cleanliness, shopping, food & beverages, staff service, and security processing.

“Terminal A at Newark Liberty International Airport provides an excellent range of passenger facilities, easy customer wayfinding, excellent signage and high standards of staff service. The outstanding multimedia features offer a unique, differentiating factor here at Terminal A”

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Terminal A Newark Liberty Airport

Terminal A Newark Liberty Airport Rating Summary

Terminal A

Related to Terminal A Newark Liberty Airport Ranking

Airport

New York John F. Kennedy International Airport

North America

Airport

New York LaGuardia Airport

North America

Airline

United Airlines

North America

Terminal A Newark Liberty Airport Rating Analysis

Terminal A

Ground Transportation

Public Transport options

Distance to public transport

Airport taxi service

Car Rental

Security Screening

Screening guide signage

Waiting times

Service efficiency

Staff attitude and courtesy

Staff language skills

TSA PreCheck / Clear

Wayfinding & Signage

Ease of wayfinding - arrivals

Ease of wayfinding - departures

Clarity of signs & symbols

Signage language choices

FIDS : positioning in terminal

FIDS : clarity of display

Terminal maps

Airport "help" staff

Arrival

Walking distances

Availability of toilets

Baggage hall facilities

Baggage delivery times

Baggage carts

Meet and greet facilities

Departure

Signage to check-in

Congestion around check-in

Queuing systems

Seating near check-in

Premium check-in facility

Signage to security / departures

Terminal Comfort

Congestion around terminal

Air temperature

Décor and condition

Seat availability

Seat types and comfort

Access to power / charging points

Cleanliness of seats

Cleanliness of washrooms

Cleanliness of public areas

PRM washrooms

Baby changing rooms

Terminal Facilities

Clarity of airport PA's

PA language translations

ATM availability

WiFi : ease of log-in

WiFi : free time allowance

WiFi : service speeds

Childrens Play area

Quiet / relaxation areas

Other leisure facilities

Shopping Facilities

Selection of shops : airside

Choice of mid-price shops

Choice of luxury brands

Staff service in shops

Food & Beverage

Food and beverage choice : landside

International brands : landside

Food and beverage choice : airside

Fast food options : airside

Food and beverage : cleanliness

Food and beverage : prices

Food and beverage : staff service

Disclaimer

The Airport Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

Related to Terminal A Newark Liberty Airport Ranking

Airport

New York John F. Kennedy International Airport

North America

Airport

New York LaGuardia Airport

North America

Airline

United Airlines

North America

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