Korean Air is Certified as a 5-Star Airline for the 5th consecutive year
Korean Air has been Certified as 5-Star Airline for 2025 by SKYTRAX, the international air transport rating agency, following a comprehensive audit conducted in November 2024. This is the 5th consecutive year that Korean Air has achieved this highest quality accolade.
The airline retains its place in the exclusive group of 10 global airlines recognised for their excellent service standards and passenger experience.
The detailed evaluation covered all front line service points across the global operations of Korean Air. Airport services including items such as check-in, lounges, boarding, transfer and baggage handling, and a detailed assessment of cabin seating, dining, inflight amenities, entertainment and cabin crew performance was conducted in First, Business, and Economy Class across a variety of routes and aircraft types.
Korean Air seat standards across all travel classes provides a strong balance of space, comfort, and privacy, and cabin interiors were found to maintain consistent cleanliness and high presentation standards.
Onboard catering analysis evaluated meals noted for their quality, ingredient sourcing, and presentation in all classes of travel, with standards observed to be particularly good from the airline’s homebase in Seoul Incheon.
Staff service consistency was excellent in all travel cabins, and Korean Air crew maintain a strong ethos of hospitality, politeness, and efficiency in all of their service elements.
Edward Plaisted, CEO of Skytrax, stated: “The Certification of Korean Air with the highest 5-Star Airline Rating for 2025 is a testament to the consistent focus on delivering a high-quality passenger experience. This 5-Star Airline confirmed that Korean Air continues to excel in key areas such as cabin comfort, catering, and a very accomplished service delivery both onboard and on each flight.”
First Class cabin: Korean Air
Business Class cabin: Korean Air
Economy Class cabin: Korean Air
World Airline Star Rating
Introduced in 1999, this is a leading international Airline Rating system that classifies airlines by the Quality of front-line product and staff service standards. Airline Star Ratings are recognised as a global Benchmark of airline standards. The Airline Star Rating programme is managed by the international air transport rating agency, Skytrax.
