STARLUX Airlines is Certified with the highest 5-Star Airline Rating
Taiwan-based premium carrier STARLUX Airlines has once again been awarded the prestigious SKYTRAX 5-Star Airline rating by global aviation rating organization SKYTRAX, marking the second consecutive year it has received the distinction.
After becoming one of the few airlines in the world to achieve a 5-Star Airline rating within just five years of launching operations in 2025, STARLUX Airlines now successfully retains the recognition in 2026, further affirming its position among the world’s leading premium airlines.
STARLUX Airlines CEO Glenn Chai said: “Receiving the SKYTRAX 5-Star Airline recognition for the second consecutive year is a meaningful milestone for all of us at STARLUX Airlines. It reflects the dedication and consistency our team has maintained since day one. We are sincerely grateful for our passengers’ continued trust and for the effort of every colleague behind the scenes. Moving forward, we will continue to elevate our service standards, ensuring every journey with STARLUX remains refined, reliable, and memorable.”
Edward Plaisted, CEO of Skytrax said: “STARLUX Airlines’ distinctive Galactic brand identity is consistently and cohesively expressed across cabin design, service culture, in-flight dining, and digital platforms, ensuring a unified premium experience across all cabin classes.Cabin crew performance remains a key strength of STARLUX Airlines, with consistently professional, attentive, and well-balanced service delivery contributing to a stable and elevated onboard experience.”
STARLUX Airlines will continue to expand its international network and further enhance its overall travel experience for passengers worldwide. In line with its long-haul fleet development, STARLUX Airlines has recently introduced its first Airbus A350-1000. Looking ahead, STARLUX Airlines will launch its first European route to Prague on August 1, marking an important milestone in its global expansion.
STARLUX Airlines is also deepening its collaboration with renowned Japanese contemporary artist Hajime Sorayama through the AIRSORAYAMA project, transforming two A350-1000 aircraft into flying artworks. This further extends STARLUX’s “Galactic” brand across aviation and reinforces our commitment to delivering a distinctive, world-class service experience to passengers around the globe.
A 5-Star Airline rating places great importance on all aspects of onboard and airport cleanliness and presentation, and STARLUX Airlines are meeting a strong 5-Star standard in these areas. There was a very good consistency of onboard cleaning standards at the home base Taiwan Taoyuan International Airport, and these high standards were being well applied at the many network airports checked.
STARLUX Airlines staff at its home base airport and onboard flights are achieving a high quality of service to customers and this is combined with excellent standards of consistency.
ABOUT STARLUX AIRLINES
Founded on the philosophy that luxury should be available to everyone, not just the elite, Taiwan-based STARLUX is a boutique international airline serving a total of 31 destinations from Taiwan to the US, Japan, Hong Kong, Macau, Vietnam, Thailand, Philippines, Malaysia, Indonesia and Singapore. STARLUX passengers traveling between Asia and North America are able to enjoy an easy transfer in Taipei with its five US routes: Taipei-Los Angeles, Taipei-San Francisco, Taipei-Seattle ,Taipei-Ontario,and Taipeo-Phoenix.
On August 1 2026, STARLUX will launch its first Europe destination—Prague, further strengthening its transpacific network. STARLUX prioritizes safety and offers unparalleled service with the goal of making flying a truly luxurious and unforgettable experience.
ABOUT SKYTRAX
SKYTRAX is a UK-based international air transport rating organization that was established in 1989. It is best known for its annual World Airline Awards, which are considered among the most prestigious accolades in the aviation industry. Through comprehensive passenger surveys and professional audits, SKYTRAX evaluates airlines and airports across the globe based on quality standards and customer satisfaction. Their ratings and rankings help travellers make informed decisions and encourage continuous improvement across the air travel sector.
