Cathay Pacific Airways wins award as world's best economy class airline 2024

Top 10 Economy Class Airlines 2024

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See which airlines have been voted the World’s Top 10 Economy Class Airlines 2024 by customers, in the annual airline passenger satisfaction survey. See the Global Ratings for the Best Economy Class Airline, the Best Economy Class Airline Seats and the Best Economy Class Onboard Catering. View the Best Economy Class results by global region.

 

Cathay Pacific wins the top Award for the World’s Best Economy Class Airline 2024. The World’s Top 5 Economy Class Airlines 2024 include Qatar Airways (2nd), Singapore Airlines (3rd), Japan Airlines (4th) and EVA Air (5th).

cathay pacific economy class
Cathay Pacific Airways economy class cabin

Cathay Pacific Chief Customer and Commercial Officer Lavinia Lau said: “Moving up three places from 8th to 5th World’s Best Airline this year is a vote of confidence from our customers. We sincerely thank them for all the support and encouragement they have offered us during our rebuild journey. Regaining a top five position in the prestigious Skytrax awards, alongside winning the World’s Best Economy Class Airline, is a huge recognition that will motivate us to strive even harder to exceed our customers’ expectations. There’s much more to come from Cathay Pacific and we won’t rest until we reach the top spot.”


Top 10 Economy Class Airlines 2024

  1. Cathay Pacific Airways
  2. Qatar Airways
  3. Singapore Airlines
  4. Japan Airlines
  5. EVA Air
  6. ANA All Nippon Airways
  7. Emirates
  8. Hainan Airlines
  9. Turkish Airlines
  10. Saudia

View the Top 20 Economy Class Airlines 2024


Japan Airlines cabin crew
Japan Airlines Cabin Crew

Japan Airlines was named the World’s Best Economy Class Airline Seat 2024. The Top 5 Airlines for Economy Class Airline Seats were Cathay Pacific (2nd), Korean Air (3rd), Qatar Airways (4th) and Singapore Airlines (5th).

 

Saudia wins award for world's best economy class onboard catering
Saudia wins the award for the World’s Best Economy Class Onboard Catering

Saudia was voted the World’s Best Economy Class Airline Catering 2024. The Top 5 Airlines for Economy Class Airline Catering include Cathay Pacific (2nd), Turkish Airlines (3rd), Qatar Airways (4th) and Singapore Airlines (5th).


Best Economy Class Airlines by global region 2024:

Africa: Ethiopian Airlines

Asia: Cathay Pacific Airways

Australia/Pacific: Fiji Airways

China: Hainan Airlines

Central Asia & CIS: Air Astana

Europe: Turkish Airlines

India & South Asia: Vistara

Middle East: Qatar Airways

North America: Delta Air Lines

South America: LATAM

Ethiopian Airlines crew at the 2024 world airline awards venue
Ethiopian Airlines crew at the Awards venue

Best Economy Class Onboard Catering by global region 2024:

Africa: Ethiopian Airlines

Australia/Pacific: Qantas Airways

Asia: Cathay Pacific Airways

China: Hainan Airlines

India & South Asia: Vistara

Central Asia & CIS: Air Astana

Middle East: Saudia

Europe: Turkish Airlines

North America: Delta Air Lines

South America: LATAM

Vistara crew at the world airline awards venue
Vistara crew at the Awards venue

View the full 2024 World Airline Awards results, at the A-Z Award Winners page.


About the 2024 World Airline Awards

The World Airline Awards are independent and impartial, introduced in 1999 to provide a customer satisfaction study that was truly global. Travellers across the world vote in the largest airline passenger satisfaction survey to determine the award winners.

All costs of the Survey and Awards event are paid by Skytrax, and airlines do not pay any entry or registration fee. There are no charges for use of the Award logos and results.

The online customer survey operated from September 2023 to May 2024. The customer survey is provided in English, French, Spanish, Russian, Japanese and Chinese. Over 100 customer nationalities participated in the 2023/2024 survey. Survey entries are screened to identify IP and user information, with all duplicate, suspect or ineligible entries deleted. More than 350 airlines are featured in the final Award results.

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By Skytrax

Skytrax, the International air transport rating organisation, was established in 1989, and is based in London, UK. The World Airline and Airport Star Rating programme classifies airlines and airports by the quality of product and staff service standards.

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