Japan Airlines wins award as world's best premium economy class airline 2024

Top 10 Premium Economy Class Airlines 2024

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See which airlines have been voted the World’s Top 10 Premium Economy Class Airlines 2024 by customers, in the annual airline passenger satisfaction survey. See the Global Ratings for the Best Premium Economy Class Airline, the Best Premium Economy Class Airline Seats and the Best Premium Economy Class Onboard Catering. View the Best Premium Economy Class results by global region.

 

Japan Airlines wins the top Award for the World’s Best Premium Economy Class Airline 2024. The World’s Top 5 Premium Economy Class Airlines 2024 include Emirates (2nd), EVA Air (3rd), Singapore Airlines (4th) and Virgin Atlantic (5th).

Japan Airlines cabin crew
Japan Airlines Cabin Crew

Mitsuko Tottori, President/Group CEO of Japan Airlines stated, “I would like to express our sincere gratitude to our customers for voting our premium economy class with 17-years of history as the best in the world for the first time. We are committed to welcoming our passengers warmly and will continue to strive for even better products and services worthy of this prestigious award.”


Top 10 Premium Economy Class Airlines 2024

  1. Japan Airlines
  2. Emirates
  3. EVA Air
  4. Singapore Airlines
  5. Virgin Atlantic
  6. ANA All Nippon Airways
  7. Delta Air Lines
  8. Cathay Pacific Airways
  9. Air France
  10. Qantas Airways

View the Top 20 Premium Economy Class Airlines 2024


Japan Airlines was named the World’s Best Premium Economy Class Airline Seat 2024. The Top 5 Airlines for Premium Economy Class Airline Seats were Emirates (2nd), Virgin Atlantic (3rd), Air New Zealand (4th) and Singapore Airlines (5th).

 

EVA Air wins award for world's best premium economy class onboard catering
EVA Air wins the award for the World’s Best Premium Economy Class Onboard Catering

EVA Air was voted the World’s Best Premium Economy Class Airline Catering 2024. The Top 5 Airlines for Premium Economy Class Airline Catering include Singapore Airlines (2nd), Emirates (3rd), Japan Airlines (4th) and Virgin Atlantic (5th).

 


Best Premium Economy Class Airlines by global region 2024:

Asia: Japan Airlines

Australia/Pacific: Qantas Airways

Europe: Virgin Atlantic

North America: Delta Air Lines

Middle East: Emirates

Delta Air Lines colleagues awaiting results
Delta Air Lines colleagues awaiting results

Best Premium Economy Class Onboard Catering by global region 2024:

Australia/Pacific: Qantas Airways

Asia: EVA Air

Middle East: Emirates

Europe: Virgin Atlantic

North America: Air Canada

Mr Clay Sun President of EVA Air and colleagues
Mr Clay Sun, President of EVA Air and colleagues

View the full 2024 World Airline Awards results, at the A-Z Award Winners page.


About the 2024 World Airline Awards

The World Airline Awards are independent and impartial, introduced in 1999 to provide a customer satisfaction study that was truly global. Travellers across the world vote in the largest airline passenger satisfaction survey to determine the award winners.

All costs of the Survey and Awards event are paid by Skytrax, and airlines do not pay any entry or registration fee. There are no charges for use of the Award logos and results.

The online customer survey operated from September 2023 to May 2024. The customer survey is provided in English, French, Spanish, Russian, Japanese and Chinese. Over 100 customer nationalities participated in the 2023/2024 survey. Survey entries are screened to identify IP and user information, with all duplicate, suspect or ineligible entries deleted. More than 350 airlines are featured in the final Award results.

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By Skytrax

Skytrax, the International air transport rating organisation, was established in 1989, and is based in London, UK. The World Airline and Airport Star Rating programme classifies airlines and airports by the quality of product and staff service standards.

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