Plaza Premium Lounge at Vancouver International Airport

The Plaza Premium Lounge at Vancouver International Airport is Certified as 3-Star Airline Lounge for the lounge facilities and staff service.

“A well-positioned lounge just after security, with a reasonable space providing pleasant views. For Plaza Premium the seating and décor is quite dated and is looking well used. Food is satisfactory but the options here are far more limited than in Plaza Premium lounges in Asia. Staff offer a barista coffee service but other facilities such as washrooms are disappointing. The lounge needs renovating.”

» Lounge Star Ratings explained

Plaza Premium Lounge at Vancouver International Airport
skytrax 3 star lounge logo

Certified Lounge Rating

Lounge Information

Plaza Premium

Lounge Rating details

Plaza Premium

Lounge Location

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Daylight and outside views
Ambience and exclusivity
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Standard of washrooms
Standard of shower facilities
Shower facility waiting times

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Disclaimer

The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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