Plaza Premium Lounge at Terminal 4 Singapore Changi Airport

The Plaza Premium Lounge airside at Terminal 4, Singapore Changi Airport is Certified as 4-Star Airline Lounge for the lounge facilities and staff service.

“This newish lounge is very good with excellent pod seats all with power sockets and personal lights. Ample large open space over two area that includes various zones. Korean First Class customers have their own section that overlooks the impressive ‘Peranakan Love Story” displayed on the terminal walls every 15 minutes. Catering is very good here and one of the better selection of foods seen at a Plaza Premium facility, chef cooks Singapore Laksa on demand and there is a decent buffet. Very clean and modern lounge with facilities such as showers and bedrooms though the latter is chargeable.”

Plaza Premium Lounge at Terminal 4 Singapore Changi Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

Plaza Premium

Lounge Rating details

Plaza Premium

Lounge Location

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Private seat pods
Private work stations
Standard of washrooms
Standard of shower facilities
Shower facility waiting times

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Lounge Options

Quality of in-lounge bedrooms (charged)
Lounge TV / cinema area

Disclaimer

The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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