STARLUX Airlines is Certified with the highest 5-Star Airline Rating
STARLUX Airlines has been Certified as a 5-Star Airline by international air transport rating agency, Skytrax, following the latest in-depth audit evaluation.
STARLUX Airlines becomes one of only 11 airlines worldwide to be included in this exclusive 5-Star Airline group, with Skytrax completing the STARLUX Airlines audit assessments in 2025.
Commenting on this achievement, STARLUX Airlines CEO, Glenn Chai, who accepted the award in Paris, said: “Receiving the 5-Star Airline award is an honor and a tremendous encouragement for everyone at STARLUX. We launched operations in 2020, so reaching this milestone highlights our team’s resilience and passion. We are thrilled and deeply grateful for our passengers’ trust and the dedication of our team. STARLUX will continue expanding our network and raise the bar on safety and service, offering travelers around the world a warm and refined service in the sky.”
Edward Plaisted, CEO of Skytrax said: “We are pleased to see STARLUX Airlines achieving this highest 5-Star Airline Rating in 2025, which is a fabulous achievement. A key determinant in awarding this 5-Star Airline status to STARLUX Airlines is the high level of quality consistency delivered to customers, with an excellent onboard product across First, Premium Economy, Business and Economy class, which combines with very efficient and sincere staff service.”
STARLUX Airlines has a very young fleet of aircraft, with an average age of just 2.8 years, comprising A321neo, A330neo, and A350-900 aircraft offering a consistent high quality product.
Catering standards meet a very good level in each cabin class and represents the best of Taiwanese cuisine with a similarly balanced focus on international choices on appropriate routes.
A 5-Star Airline rating places great importance on all aspects of onboard and airport cleanliness and presentation, and STARLUX Airlines are meeting a strong 5-Star standard in these areas. There was a very good consistency of onboard cleaning standards at the home base Taiwan Taoyuan International Airport, and these high standards were being well applied at the many network airports checked.
STARLUX Airlines staff at its home base airport and onboard flights are achieving a high quality of service to customers and this is combined with excellent standards of consistency.
ABOUT STARLUX AIRLINES
STARLUX is a luxury airline based in Taipei now serving 24 Asian routes from Taipei to Japan, Macau, Vietnam, Thailand, Philippines, Malaysia, Singapore, and Indonesia. STARLUX is dedicated to providing exquisite services and utmost comfort for each passenger to enjoy an unforgettable journey. To bridge Asia and North America, STARLUX offers seamless connections via Taipei with four U.S. routes: Los Angeles, San Francisco, Seattle , and Ontario. These flights provide convenient access and premium service for transpacific travelers. The STARLUX fleet consists of three types of new-generation Airbuses which are extremely efficient—A321neo, A330neo, and A350-900—to provide the finest and eco-friendly journeys.
Passengers aboard STARLUX’s Airbus A350-900 can indulge in next-level luxury with four class options: First Class suites, Business Class pods, Premium Economy recliners, and spacious Economy seats. Each flight offers Michelin-rated meals, curated aromatherapy, and Collins Aerospace’s revolutionary seating designs—making every journey unforgettable. Economy passengers also enjoy elevated service, including online meal pre-orders for a truly personalized experience.
