Changi Airport testing

COVID-19 Airport Rating

How are airport COVID-19 procedures actually performing?


The Skytrax 5-Star COVID-19 Airport Rating is our highest quality validation

The COVID-19 Airport Ratings are based on an amalgam of procedural efficiency checks, visual observation analysis and ATP sampling tests, with consistency being a key determinant in the final rating applied. To ensure transparency, accuracy and consistency, COVID-19 Airport Ratings are based on scientific study and analysis by Skytrax audit staff, and involve no element of self-testing or evaluation by an airport. Credible COVID-19 airport ratings and accreditation require actual testing, analysis and evaluation, not simply an inspection of procedures an airport hopes to be implemented 100% of the time.

 

Commenting on the COVID-19 Airport Rating, Edward Plaisted of Skytrax said:

In line with all our rating procedures, we physically visit and inspect airports to determine how effectively their COVID-19 procedures are being provided. To offer a proper level of assurance of health and safety standards to airport customers and staff, we believe this process is essential because we are well aware that the theory and planning behind such issues is often not delivered consistently in the required front-line positions.

Simply carrying out a box-ticking exercise of airport procedures cannot provide an accurate, real time evaluation of the actual standards being delivered, and we question the validity of such methods having due regard to the scale of the current global pandemic.”

 

 

To evaluate the proper and successful execution of cleaning processes, Skytrax use on-site environmental ATP testing which is geared around high contact areas and customer usage frequency. This procedure signifies clearly if a surface has been adequately cleaned, and highlights to airports where systematic change to the cleaning technique or frequency is needed to achieve the correct standard.

» A-Z Index of COVID-19 Airport Ratings

A summary of the COVID-19 Rating levels is provided below.

The 5-Star COVID-19 Airport Rating recognises very high standards of airport cleanliness and maintenance procedures. Airports achieving 5-Star deliver many Best Practice systems of cleanliness and hygiene monitoring, and most importantly, these protocols are adhered to consistently. In addition to excellent visual cleanliness and terminal presentation standards, 5-Star COVID-19 Airports may use new techniques for UV sanitisation, and mass disinfectant treatments which are scientifically evaluated.

The 4-Star COVID-19 Airport Rating indicates a good standard of airport cleanliness and maintenance procedures. Airports achieving 4-Star deliver some Best Practice systems of cleanliness and hygiene monitoring, but these may be applied inconsistently. 4-Star rated airports deliver good visual cleanliness and terminal presentation standards, in addition to robust disinfection and hygiene measures which have been scientifically evaluated.

The 3-Star COVID-19 Airport Rating indicates an average standard of airport cleanliness and maintenance procedures. Airports achieving 3-Star have Best Practice systems for cleanliness but do not apply the necessary cleaning and hygiene protocols on a regular or consistent basis. 3-Star rated airports deliver reasonable visual cleanliness and terminal presentation standards, and the disinfection and hygiene measures have been scientifically evaluated.

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