The COVID-19 Airport Safety Ratings
Skytrax COVID-19 Airport Safety Rating is the world’s only assessment and certification of airport health and safety measures during the coronavirus pandemic that is based on professional and scientific investigation of the actual standards being provided at the airport.
The program does not allow airports to judge their own safety measures, since that cannot provide an accurate or objective result.
The COVID-19 Health Audit investigates over 175 safety protocols introduced by airports during COVID-19 to enhance customer and staff safety, and evaluates the airport’s implementation of health and safety measures in accordance with the recommendations of the ICAO Council’s Aviation Recovery Task Force and the European Union Aviation Safety Agency (EASA) and European Centre for Disease Prevention and Control (ECDC) Aviation Health Safety Protocol.
COVID-19 Airport Safety Rating uses comparative assessment against global Best Practice standards across the range of COVID-19 health and safety measures introduced at airports, and the Skytrax Audit evaluates all front-line airport facilities and service to determine how effectively and consistently the COVID-19 procedures are being provided. To offer assurance of health and safety standards to both customers and staff, this is essential because theory and planning behind such issues must be consistent across all front-line positions.
To evaluate cleaning processes, Skytrax may use ATP testing which is geared around high contact areas and customer usage frequency. This procedure signifies clearly if a surface has been adequately cleaned, and highlights to airports where systematic change to the cleaning technique or frequency is needed to achieve the correct standard.
COVID-19 Airport Safety Audit testing: elevator buttons / washrooms
» A-Z Index of COVID-19 Airport Safety Ratings
» COVID-19 Airport Safety Accreditations
A summary of the COVID-19 Airport Health Rating levels is provided below.
The COVID-19 Airport Safety Ratings award between 2-Star and the highest 5-Star COVID-19 Airport Safety Rating.
The 5-Star COVID-19 Airport Safety Rating recognises very high standards of airport cleanliness and maintenance procedures. Airports achieving 5-Star deliver many Best Practice systems of cleanliness and hygiene monitoring, and most importantly, these protocols are adhered to consistently. In addition to excellent visual cleanliness and terminal presentation standards, 5-Star COVID-19 Airports may use new techniques for UV sanitisation, and mass disinfectant treatments which are scientifically evaluated.
The 4-Star COVID-19 Airport Safety Rating indicates a good standard of airport cleanliness and maintenance procedures. Airports achieving 4-Star deliver some Best Practice systems of cleanliness and hygiene monitoring, but these may be applied inconsistently. 4-Star rated airports deliver good visual cleanliness and terminal presentation standards, in addition to robust disinfection and hygiene measures which have been scientifically evaluated.
The 3-Star COVID-19 Airport Safety Rating indicates an average standard of airport cleanliness and maintenance procedures. Airports achieving 3-Star may have some Best Practice systems for cleanliness but do not apply the necessary cleaning and hygiene protocols on a regular or consistent basis. 3-Star rated airports deliver reasonable visual cleanliness and terminal presentation standards, and the disinfection and hygiene measures have been scientifically evaluated.
The 2-Star COVID-19 Airport Safety Rating is the lowest possible classification used, and indicates a poor standard of airport cleanliness and/or COVID-19 safety protocols. The 2-Star rating indicates that an airport cleaning and hygiene protocols are not meeting the required minimum standard of COVID-19 safety. 2-Star rated airports might offer fair visual cleanliness and presentation, but the standards of disinfection, hygiene measures and safety protocols are poor.