AENA Sala VIP Lounge at Malaga Costa del Sol Airport

The AENA Sala VIP Lounge at Malaga Costa del Sol Airport is Certified as a 3-Star Airline Lounge for the standard of product facilities and staff service.

“This AENA lounge is quite modern and has been extended and improved in 2019. Seating standards are fair, and a good choice of food and beverages are offered. A key problem is that as a pay-to-use lounge in a leisure destination it gets very full at peak times, with some users quite abusive of the free food and alcohol policies. Toilets are well maintained, but lounge cleanliness is poor at busier times. The waiting staff in the lounge are polite, but less so for the reception counter staff.”

AENA Sala VIP Lounge at Malaga Costa del Sol Airport
skytrax 3 star lounge logo

Certified Lounge Rating

Lounge Information

Sala VIP

Lounge Rating details

AENA Sala VIP

Business Class Lounge - Pay-per-use lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Value for money

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Work stations
Standard of washrooms
Secure left luggage area

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Disclaimer

The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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