American Airlines Admirals Club at George Bush Intercontinental Airport

The American Airlines Admirals Club at Houston George Bush Intercontinental Airport is Certified as a 4-Star Airline Lounge for the standard of product facilities and staff service.

“The Admirals Club in Houston provides a good regional lounge standard for AA and Oneworld customers. There is a decent range of seating suitable for leisure and business travel and a small bar area. Food choices reflect a domestic US catering style with cold snacks, and while there is a reasonable complimentary ‘house’ bar product, premium brands must be purchased. Staff offer a good style of Texan friendliness and this is above average overall.”

» Lounge Star Ratings explained

American Airlines Admirals Club at George Bush Intercontinental Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

Admirals Club

Lounge Rating details

Admirals Club

Business Class Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Private work stations
Standard of washrooms

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Disclaimer

The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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