British Airways First Class Lounge COVID-19 Safety Rating

British Airways First Class lounge at Terminal 5, London Heathrow Airport is certified with the 4-Star COVID-19 Lounge Safety Rating based on the safety measures and improved hygiene processes to help reduce the spread of Coronavirus.

The COVID-19 Lounge Safety Rating evaluates the lounge cleaning and disinfection procedures, social distancing signage, policies and staff control, face mask usage, sanitiser availability, and other hygiene improvement systems being used.

» COVID-19 Airline Lounge Safety explained

» British Airways COVID-19 safety policies

British Airways First Class Lounge COVID-19 Safety Rating

helping you to travel safely

Lounge Information

Terminal 5, London Heathrow Airport

COVID-19 Lounge Safety Rating

Terminal 5, London Heathrow Airport

Reception / Lounge entry

Signage about COVID-19 requirements
Visibility and availability of hand sanitiser
Standard of counter protective screen
Cleanliness of reception lobby
Info signage about COVID-19 requirements in lounge
Staff advice about COVID-19 systems inside lounge
Touchless lounge self-entry scanning system
Luggage lockers: Usage requirements during COVID-19
Luggage lockers: Cleanliness
Social distancing marking
Control of social distancing
Correct use of PPE by staff

Hygiene: Cleanliness checks

Lounge seating
Side tables
Seat power units
Dining chairs
Dining tables
Work units / desks
Washrooms
Food & beverages: table clearance / cleaning

Social distancing

Social distancing marking - in the lounge
Social distancing marking - food & beverage area
Social distancing marking - washrooms
Control of social distancing by lounge staff

Food & beverages

COVID-19 safe systems for beverages
COVID-19 safe systems for self-serve buffet
Menu ordering system for guests
Cleanliness: self-serve buffet area
Cleanliness: tableware
Cleanliness: glassware
Cleanliness: cutlery / utensils

Facemask policy

Clearly stated facemask policy for lounge
Lounge guest adherence to facemask policy
Control of facemask usage by staff
Correct facemask usage by staff

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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