Korean Air First and Business Class Lounges at Tokyo Narita Airport

Korean Air First and Business Class Lounges at Tokyo Narita Airport are Certified as 4-Star Airline Lounges for the product facilities and staff service.

“The Korean Air Lounge is quite small and combined with First Class, which doesn’t convey a clear upgrade. The only difference is a segregated area that is not policed. Décor is quite pleasant and the lighting is strong. Catering is very disappointing with only pre-packaged simple snacks and pot noodles on offer. The drinks selection is better but this lounge underperforms on catering when compared to other lounges at Tokyo Narita. Power sockets are not available and this is disappointing.”

» Lounge Star Ratings explained

Korean Air First and Business Class Lounges at Tokyo Narita Airport
skytrax 3 star lounge logo

Certified Lounge Rating

Lounge Information

First Class / Business Class

Lounge Rating details

Korean Air lounge

Business Class Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Standard of washrooms

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks


WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality


The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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