Philippine Airlines Domestic Lounge at Manila Ninoy Aquino Airport

Philippine Airlines Domestic Lounge at Manila Ninoy Aquino Airport is Certified as a 3-Star Airline Lounge for the standard of product facilities and staff service.

“The domestic Mabuhay lounge is a small lounge and is often very congested. Staff are good at problem-solving and will proactively locate seats for customers. Because of the congestion, the lounge is often noisy and not relaxing. Some seating offers access to power sockets but not all. A mostly cold food buffet spread is offered but it gets quite busy. Limited facilities that include a TV playing news, a shower and a small but older washroom. The level of cleanliness in the lounge is quite good.”

» Lounge Star Ratings explained

Philippine Airlines Domestic Lounge at Manila Ninoy Aquino Airport
skytrax 3 star lounge logo

Certified Lounge Rating

Lounge Information

Domestic Lounge

Lounge Rating details

Domestic Lounge

Business Class Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms
Cleanliness of showers

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Standard of washrooms
Standard of shower facilities
Shower facility waiting times
Secure left luggage area

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Lounge Options

Lounge TV / cinema area

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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