Thai Airways Domestic Lounge at Bangkok Suvarnabhumi Airport

Thai Airways Domestic Royal Silk Lounge at Bangkok Suvarnabhumi Airport is certified as a 3-Star Airline Lounge for the lounge product facilities and service standards.

“The Domestic Royal Silk lounge is in need of renovation. Seats and decor are pleasant and mostly clean but access to power sockets is poor. As a result of the daytime sun on the terminal windows, the external seating area can become hot with ineffective air conditioning. Catering is adequate but is snack-based and the lounge does not provide any alcoholic drinks. Limited facilities with no showers only a small washroom, yet a strong presence of computer terminals.”

» Lounge Star Ratings explained

Thai Airways Domestic Lounge at Bangkok Suvarnabhumi Airport
skytrax 3 star lounge logo

Certified Lounge Rating

Lounge Information

Lounge Rating details

Royal Silk Domestic

Business Class Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Private work stations
Standard of washrooms

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks


WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality


The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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