Plaza Premium First Lounge at Hong Kong International Airport

The Plaza Premium First Lounge at Hong Kong International Airport is Certified as 5-Star Airline Lounge for the lounge facilities and staff service.

“Impressive and splendid décor with pleasant artwork, innovative lighting and comfortable seating that includes reclining seats. Catering is of the highest standard with a very large sleection of drinks and cocktail list. The a la carte restaurant ‘Primo ‘provides a high standard quality menu that should appeal to all customers. A complimentary ten minute back massage is included and various showers that with generous amenities. The ambiance here is relaxing and mellow, which is used by airline customers only, rather than pay-to-use.”

Plaza Premium First Lounge at Hong Kong International Airport
skytrax 5 star lounge logo

Certified Lounge Rating

Lounge Information

Plaza Premium First

Lounge Rating details

Plaza Premium First

Lounge Location

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Ambience and exclusivity
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Standard of washrooms
Standard of shower facilities
Shower facility waiting times

Food and Beverages

A la carte dining option
A la carte dining standards
Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Lounge Options

Complimentary spa options
Lounge TV/ cinema area

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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