Saphire – Plaza Premium Lounge at Jakarta Soekarno-Hatta Airport

The Saphire – Plaza Premium Lounge at Terminal 3, Jakarta Soekarno-Hatta International Airport is Certified as a 4-Star Airline Lounge for the lounge facilities and staff service.

“A long walk from security, this is one of the better lounges at Terminal 3. A good choice of seating including private pods and a good supply of seat power. A small quiet area with nice views of the runway. Catering is good in terms of quality and choice, though most drinks need to be ordered at the service bar, which can be slow. A good barista service and lounge staff are friendly. Facilities include showers and a prayer room.”

» Lounge Star Ratings explained

Saphire – Plaza Premium Lounge at Jakarta Soekarno-Hatta Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

Saphire - Plaza Premium

Lounge Rating details

Saphire - Plaza Premium

Pay to Use Lounge - Terminal 3

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Daylight and outside views
Ambience and exclusivity
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Private seat pods
Private work stations
Standard of washrooms
Standard of shower facilities
Shower facility waiting times

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Lounge Options

Lounge cinema / TV area

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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