Singapore Airlines SilverKris Lounge at Bangkok Suvarnabhumi Airport

Singapore Airlines “SilverKris” lounge at Bangkok Suvarnabhumi Airport is Certified as a 4-Star Airline Lounge for the quality of lounge facilities and staff service.

“The lounge facilities are good, with a good choice of seating types including the private seat pods. The food choices and standards are also good, the only critique that some dishes seem to have been on the hotplate section too long. An excellent bar service and selection of drinks is available, and the waiting staff in the lounge are good. If the overall lounge staff service is enhanced, this has potential to reach 5-Star rating levels.”

» Lounge Star Ratings explained

Singapore Airlines SilverKris Lounge at Bangkok Suvarnabhumi Airport
skytrax 4 star lounge logo

Certified Lounge Rating

Lounge Information

Singapore Airlines BKK Lounge

Lounge Rating details

Business Class

Business Class Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Quiet area availability
Boarding call system
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Private seat pods
Private work stations
Standard of washrooms
Standard of shower facilities
Secure left luggage area

Food and Beverages

A la carte dining option
A la carte dining standards
Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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