SkyTeam 4-Star Lounge at Istanbul Airport

The SkyTeam Lounge at Istanbul Airport is Certified as a 4-Star Airline Lounge for the product facilities and staff service.

“SkyTeam operates a small lounge in Istanbul Airport and this maintains good elements of the signature design style observed in other SkyTeam properties. The buffet provides nice elements of local Turkish food items and the quality is good. The choice and style of seating are quite nice, and there are excellent seat power options throughout. Showers and washrooms are well-appointed and cleanliness is also at a strong standards here.”

» Lounge Star Ratings explained

SkyTeam 4-Star Lounge at Istanbul Airport
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Certified Lounge Rating

Lounge Information

SkyTeam Lounge

Lounge Rating details

SkyTeam Lounge

Lounge location

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Boarding call system
Daylight and outside views
Ambience and exclusivity
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating
Cleanliness of washrooms
Cleanliness of showers

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Private work stations
Standard of washrooms
Standard of shower facilities
Shower facility waiting times

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Boarding call options
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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