SkyTeam Lounge at Terminal 4, London Heathrow Airport
The SkyTeam Lounge at Terminal 4, London Heathrow Airport is Certified as a 3-Star Airline Lounge for the product facilities and staff service.
“This was a nice lounge when first opened, but the standards have deteriorated over the last 10 years. The lounge can be very crowded, and being a pay-to-use facility it lacks some premium standards. The food choices and standards could be improved. Lounge cleanliness assessed on multiple inspections is at a poor standard, and some lounge furnishings are worn. Staff service at the lounge reception is mixed, but normally lacks any proper courtesy or hospitality.”
Certified Lounge Rating
Lounge Rating details
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The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.