Thai Airways Royal Silk Lounge at Krabi International Airport

Thai Airways Royal Silk Lounge at Krabi International Airport is certified as a 3-Star Airline Lounge for the lounge product facilities and service standards.

“The Thai Airways domestic lounge is next to check-in, which is convenient and best most part of this lounge. Quite a small lounge that appears to have temperature issues with many fans around, relatively clean but the staff do not proactively clear tables. Seating is comfortable but with no charging facilities. The lounge does have a small business centre with computers. Basic snack style food and with very limited drink choices on offer.”

» Lounge Star Ratings explained

Thai Airways Royal Silk Lounge at Krabi International Airport
skytrax 3 star lounge logo

Certified Lounge Rating

Lounge Information

Royal Silk Lounge

Lounge Rating details

Royal Silk Lounge

Business Class Lounge

Location of lounge in terminal
Signage to lounge
Ease of locating lounge
Lounge entry requirements

Comfort & Ambience

Lounge capacity / crowding
Daylight and outside views
Ambience and exclusivity
Décor and lighting
Temperatures in lounge
Cleanliness of food area
Cleanliness of seating

Seating and Comfort

Choice of seat types
Availability of seats
Comfort of seating
Seat privacy standards
Recliner seats / quiet area
Standard of washrooms

Food and Beverages

Presentation of self-serve buffet
Choice of cold buffet
Choice of hot dishes
Quality of food served
Choice of wines and beverages
Choice of coffee, tea, hot drinks

Connectivity

WiFi : ease of log-in
WiFi : speed and reliability
Computer / internet terminals
Access to power / charging points

Staff Service

Quality of welcome supplied
Explanation of lounge facilities
Attitude towards customers
Friendliness of service
Efficiency and problem solving skills
Language skills
Total service hospitality

Disclaimer

The Lounge Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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