Air Busan

Air Busan is Certified as a 4-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff.

“A standard low-cost airline in terms of product, cabin seating etc, and aircraft are generally clean and well presented. Cabin staff service is efficient and courteous. Buy onboard food and beverages are not cheap and very Korean oriented, tested pre-order meals of a good standard. Airport service is efficient, but beware bag allowance to avoid extra charges. Some flights full of tour groups can get very noisy.”

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Air Busan
skytrax 4 star low-cost airline logo

Air Busan Rating Summary

Short haul

Economy Class

Air Busan Rating Analysis

Economy Class

Airport Services - Busan Gimhae Airport

Check-in service options
Check-in staff service
Boarding efficiency (standard)
Staff assistance on arrival
Baggage delivery times

Onboard Product

Seat comfort
Cabin safety information / video
Cabin and seat cleanliness
Washroom cleanliness
IFE: SmarTV streaming (some flights)
Onboard WiFi and connectivity
Selection of buy onboard F&B
Quality of buy onboard F&B
Prices of buy onboard F&B
Selection of pre-order meals
Quality of pre-order meals

Cabin Staff Service

Attention to cabin safety
Service skills and proficiency
Speed and timing of service
Enthusiasm and friendliness
Service hospitality
Interaction with customers
Language skills
Cabin presence and attention
Responding to customer requests
Quality consistency among staff

Disclaimer

The Ratings shown on this website show headline extracts of the key areas used in final assessment and grading. Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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