Biman Bangladesh Airlines
Biman Bangladesh Airlines is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
“Biman have improved their fleet in recent times, and standards onboard the latest Boeing 787-9 are good, but the airline has a lot of inconsistency issues that impact their rating. Better attention to cleanliness and cabin maintenance is needed. Cabin staff service ranges from very good to quite poor, and again consistency needs change. Airport service standards at Dhaka remain poor.”