Chengdu Airlines 成都航空 is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, cleanliness etc, and service rating is for both cabin staff and ground staff.
“Operating a modern fleet of mainly A320 planes, Chengdu Airlines was the launch customer of the Chinese made Comac ARJ21 jet. Onboard service and product are fair in Business and Economy. As expected, the food and service are geared to Chinese customers and staff language skills are limited for foreigners. Airport service in Chengdu is an area where change and improvement are needed.”